Privacy Policy – ma-sanctuary.com

Effective Date: May 11 – 2025

At Ma Sanctuary, we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide through our website ma-sanctuary.com.

1. Data Controller

The data controller responsible for processing your personal information is:

Ma Sanctuary
Email: use our contact form

2. Data Collection

We collect personal data only when you fill out the contact form on our website. The following information may be collected:

  • First Name

  • Last Name

  • Email Address

  • Phone Number

  • Message content

This information is used solely to respond to your inquiry, establish contact, and potentially schedule an appointment.

3. Legal Basis for Processing

The processing of your data is based on your consent (by submitting the contact form) and our legitimate interest in responding to requests from prospective clients or patients.

4. Data Hosting and Storage

Your data is stored securely on servers hosted by OVH, a European hosting provider that complies with GDPR requirements.

5. Data Retention

Your personal data will be retained for a maximum of 12 months from the date of your last contact, unless a longer retention period is legally required or justified.

6. Third-Party Sharing

We do not share your data with any third parties. Your information is used strictly for the purpose of direct communication between you and Ma Sanctuary.

7. Cookies

Our website, built with WordPress, may use cookies to ensure proper functionality and improve user experience. Some cookies may also be used for analytics purposes (e.g. WordPress stats or third-party plugins). You can manage your cookie preferences via your browser settings.

8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to or restrict certain types of processing

  • Withdraw your consent at any time

To exercise these rights, please contact us on our contact form.

9. Contact

If you have any questions regarding this Privacy Policy or your personal data, you may contact us on our contact form.